AI for membership organisations: Real-world benefits, not just buzzwords

09:15 - 09:45 | Driving Success Through Tech Innovation

AI isn’t just a buzzword—it’s actively transforming how membership organisations, including charities, deliver value. In this session, we’ll be joined by a Pixl8 client to share a real-world look at how AI is enhancing user experiences, streamlining operations, and unlocking actionable insights from your data—all while ensuring privacy, security, and trust. Whether you're just getting started with AI, looking to expand its role, or exploring how AI can benefit your organisation, this conversation will offer practical steps for preparing your people, tech, data—and members—for AI. We’ll explore how to maintain control over permissions, protect sensitive data, and ensure AI provides reliable, accurate results that add real value to your members and beneficiaries. You’ll walk away with: ● Advice on preparing your data and knowledge assets while ensuring privacy and security ● Insights into building an AI-friendly culture that your members and beneficiaries can trust ● Real-world examples of AI adding value to member engagement, operational efficiency, and decision-making ● A clear roadmap for taking your first steps, with practical strategies for overcoming common AI challenges AI isn’t about replacing your people—it’s about empowering them to deliver better, faster, and more personalised services to your members and beneficiaries. Join us to see how AI can bring tangible value to your organisation, enhancing both member and community experiences.