Sessions | TechSmart 2026

1

Strategy and Change

Learn how to lead tech-driven change projects, embed new systems effectively, and overcome challenges like staff adoption, organisational culture, or external pressures. Walk away with practical approaches to turning technology investments into measurable improvements.

SESSION
14:50 - 15:30
Beyond the Buzz: What’s Really Shaping Tech Strategy for NFPs Today
by Alan Perestrello, Managing Director at Hart Square
- Charity & Membership
- Change
- Artificial Intelligence
- CRM & Digital
- Data
- Strategy
Strategy and Change
SESSION
13:40 - 14:00
Session with Cantarus
Strategy and Change
SESSION
09:15 - 09:55
Session 1 - Reserved
Strategy and Change
SESSION
10:30 - 11:10
The Reality of Change: Lessons from a BI & Tech Overhaul
by Darren Mooten, Director of Data and Technology at Operation Smile UK
George Milne, Director of Development and Comms at Operation Smile UK
- Change
- Strategy
- Data
- Charity
Strategy and Change
SESSION
11:15 - 11:55
Session 7
Strategy and Change

2

Tech Innovation

Covers how to identify, test, and scale innovative solutions, with real-life examples showing what works, what doesn’t, and how to move from experimentation to measurable results.

3

Data and Governance

Explores how to harness the power of your data and transform your raw data into actionable insights.

Strategy and Change

Beyond the Buzz: What’s Really Shaping Tech Strategy for NFPs Today

Session with Cantarus

Session 1 - Reserved

The Reality of Change: Lessons from a BI & Tech Overhaul

Session 7

Tech Innovation

Session with mhance

Bluelight Client Case Study

Comms, Culture and Change: Navigating the Real Work of Transformation

Sarah-Jane Conkling, Senior Manager; Transformation Development and Interventions, Save the Children

Session with Kerv

Data and Governance

Session 9

Session 3

Session 12

Helga Edwards, Chief Financial Officer, Aquaculture Stewardship Council (ASC)

Delivering Change, Not Just Systems: Governance for Multi-Project Transformations