Mission-Driven and Outcome-Focused

The TechSmart programme is about making technology deliver measurable improvements, smarter working, and real progress toward your mission.

Every session is grounded in the realities of not-for-profit life. You’ll hear from charity and membership leaders who’ve made tech work with limited budgets, small teams, and big ambitions.

You’ll leave with relevant, ready-to-use ideas, technology-led solutions you can apply straight away.

Real experience from real people
NFP leaders and practitioners share how they delivered real change
Candid, honest stories
What worked, what didn’t, and what they’d do differently
Practical, solution-focused sessions
Learn from the tools, strategies, and tactics driving real outcomes
Expert speakers
Featuring expert voices from across digital, data, and tech leadership​​​​‌‍​‍​‍‌‍‌​‍‌‍‍‌‌‍‌‌‍‍‌‌‍‍​‍​‍​‍‍​‍​‍‌​‌‍​‌‌‍‍‌‍‍‌‌‌​‌‍‌​‍‍‌‍‍‌‌‍​‍​‍​‍​​‍​‍‌‍‍​‌​‍‌‍‌‌‌‍‌‍​‍​‍​‍‍​‍​‍​‍‌​‌‌​‌‌‌‌‍‌​‌‍‍‌‌‍​‍‌‍‍‌‌‍‍‌‌​‌‍‌‌‌‍‍‌‌​​‍‌‍‌‌‌‍‌​‌‍‍‌‌‌​​‍‌‍‌‌‍‌‍‌​‌‍‌‌​‌‌​​‌​‍‌‍‌‌‌​‌‍‌‌‌‍‍‌‌​‌‍​‌‌‌​‌‍‍‌‌‍‌‍‍​‍‌‍‍‌‌‍‌​​‌‌‍‌​​​‍​‍​‌‍​‌​‌‍‌‍​‍‌‍‌‍‌‍‌​​‍‌​​‍‌‍‌​‌‍​​​‌​‍‌​‌​​​‍​‌‍​​‌​‍‌​‍‌‌‍​‌​‌‌‍​‌​‍‌‌‍‌​​​​‌‍​‍‌‍‌‌‌‍‌‌​‌‌‌‍​‌‌‍‌‌​‍‌​‌​​‍‌​‍​​‍‌‌​‌‍‌‌​​‌‍‌‌​‌‌​​‌‍​‌‌‍‌‌‍‌‌​‍‌​​‌‍​‌‌‌​‌‍‍​​‌‌​‌‍‌‌‌‍​‌‌​‌‍‍‌‌‍‌‍‍‌​​‍‌‌​‌‌‌​​‍‌‌‌‍‍‌‍‌‌‌‍‌​‍‌‌​​‌​‌​​‍‌‌​​‌​‌​​‍‌‌​​‍​​‍​‍​​‍​​‌‍‌‍​​‌​​​‌‍‌​​‌​‌‍​‌‌‍‌​‌‍‌‍​‌‍​‍‌‌​​‍​​‍​‍‌‌​‌‌‌​‌​​‍‍‌‍​‌‍‍‌‌​‌‌​​‍‌‌​‌‌‌​​‍‌‌‌‍‍‌‍‌‌‌‍‌​‍‌‌​​‌​‌​​‍‌‌​​‌​‌​​‍‌‌​​‍​​‍​‍‌​‍‌​‌‌‍​‌​‌‌‌‍‌​​​‍​​‍​​‌‍​‌​‌‍​​​‍‌‌​​‍​​‍​‍‌‌​‌‌‌​‌​​‍‍‌‍‌​‌‍‌‌‌​‌‍​‌​‍‌‍‍‌‌​​‌‌​‌‍‍‌‌‍‌‍‍​‌‍​‍‌‍​‌‌​‌‍‌‌‌‌‌‌‌​‍‌‍​​‌​‍‌‌​​‍‌​‌‍‌​‌‌​‌‌‌‌‍‌​‌‍‍‌‌‍​‍‌‍‌‍‍‌‌‍‌​​‌‌‍‌​​​‍​‍​‌‍​‌​‌‍‌‍​‍‌‍‌‍‌‍‌​​‍‌​​‍‌‍‌​‌‍​​​‌​‍‌​‌​​​‍​‌‍​​‌​‍‌​‍‌‌‍​‌​‌‌‍​‌​‍‌‌‍‌​​​​‌‍​‍‌‍‌‌‌‍‌‌​‌‌‌‍​‌‌‍‌‌​‍‌​‌​​‍‌​‍​​‍‌‍‌‌​‌‍‌‌​​‌‍‌‌​‌‌​​‌‍​‌‌‍‌‌‍‌‌​‍‌‍‌​​‌‍​‌‌‌​‌‍‍​​‌‌​‌‍‌‌‌‍​‌‌​‌‍‍‌‌‍‌‍‍‌​​‍‌‌​‌‌‌​​‍‌‌‌‍‍‌‍‌‌‌‍‌​‍‌‌​​‌​‌​​‍‌‌​​‌​‌​​‍‌‌​​‍​​‍​‍​​‍​​‌‍‌‍​​‌​​​‌‍‌​​‌​‌‍​‌‌‍‌​‌‍‌‍​‌‍​‍‌‌​​‍​​‍​‍‌‌​‌‌‌​‌​​‍‍‌‍​‌‍‍‌‌​‌‌​​‍‌‌​‌‌‌​​‍‌‌‌‍‍‌‍‌‌‌‍‌​‍‌‌​​‌​‌​​‍‌‌​​‌​‌​​‍‌‌​​‍​​‍​‍‌​‍‌​‌‌‍​‌​‌‌‌‍‌​​​‍​​‍​​‌‍​‌​‌‍​​​‍‌‌​​‍​​‍​‍‌‌​‌‌‌​‌​​‍‍‌‍‌​‌‍‌‌‌​‌‍​‌​‍‌‍‍‌‌​​‌‌​‌‍‍‌‌‍‌‍‍​‍​‍‌ within the NFP sector.
Three content streams
Strategy and change, Tech Innovation, and Data and Governance
Mike Potter
Speaker
Speaker
Audience
Speakers

2026 streams

Strategy and Change

Overview

Technology projects succeed or fail on the strength of the plan behind them. This stream covers how to align technology with organisational goals, lead change, and make sure new systems actually deliver what they promised.

Summary

Practical approaches to leading tech-driven change, embedding new systems, and overcoming the people and culture challenges that determine whether a project sticks.

Tech Innovation

Overview

The challenge with emerging technology is in knowing what will genuinely create value and how to apply it in a resource-constrained environment. This stream explores how to move from experimentation to real, measurable outcomes.

Summary

Real examples of what works, what doesn't, and how organisations are taking innovation from proof of concept to something that actually changes how they operate.

Data and Governance

Overview

Data only drives decisions when it is accurate, trusted, and governed properly. This stream focuses on turning information into actionable insight and building the governance frameworks that make that possible.

Summary

Practical approaches to data strategy, AI governance, and using the information your organisation already holds to improve decision-making and stakeholder trust.

Agenda

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Registration, exhibition and networking

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Refreshments, exhibition and networking | Demo Zone with RD Mobile

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Lunch, exhibition and networking | Demo Zone with Bluelight

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Refreshments, exhibition and networking | Demo Zone with mhance

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Drinks reception

I can say in all honesty that I took at least one thing from every session that I attended and, in some cases, much more than that.
Tim Sainty
Membership Director, Chartered Institute of Plumbing and Heating Engineering (CIPHE)