Navigating digital change: Cross-sector lessons for 2026 and beyond

Digital transformation is never one-size-fits-all. Bringing together leaders from across the NFP sector, this panel will explore how organisations are navigating evolving technologies, changing user expectations and increasing project complexity. From modernising services and leading cultural change to balancing innovation with inclusion, speakers will share practical lessons from delivering digital change at scale.

As technology continues to reshape how organisations operate and engage their audiences, organisations across the sector are facing many of the same questions: how to innovate responsibly, modernise legacy systems and deliver meaningful digital change. This candid discussion will share real-world perspectives on transformation, leadership and strategy to explore what’s working, what’s challenging and where digital change is heading next.

Learning outcomes:

• Understand common (and not so common) project challenges across the sector
• Learn about leading digital transformation across complex and different organisations
• Explore approaches to leading change, delivering projects and driving adoption
• Hear how organisations are balancing innovation, inclusion and operational realities
• Gain practical insights into building digitally confident cultures and teams