AI-Ready: What membership and NFP organisations need to know

AI is already reshaping how membership and charity organisations operate—but making it work isn’t just about choosing a tool. It’s about knowing what needs to be true inside your organisation to make AI a success.

In this session, we’ll explore what effective AI adoption really looks like—drawing on hands-on experience and cross-sector insight.

Tim Flagg, CEO of the UKAI, brings a rare dual perspective. Not only does he work with organisations across sectors to help them adopt AI, he’s also leading an AI implementation (of ReadyIntelligence) within UKAI itself. He’ll share what’s worked, what’s been challenging, and how they’re using AI to improve services and support for their members.

Alongside Alex Skinner, CEO of Pixl8 Group, we’ll unpack what AI-readiness means in real terms: from getting your data and knowledge in shape, to building internal trust, securing quick wins, and applying AI where it actually moves the needle.

Learning outcomes:

• Honest insights into the organisational conditions that enable (or block) effective AI use
• Practical advice on getting your data, people, and governance AI-ready
• Guidance on building internal capability through the right skills, roles and training—not just tools
• Real-world examples of AI being used to improve services, streamline operations, and unlock insight
• A sector-wide view of what’s working across different organisation sizes and maturity levels
• Confidence to start small, scale wisely, and set your own AI agenda

AI doesn’t start with technology—it starts with your goals, your people, and your data. Join us to explore how to make your organisation AI-ready, in a way that’s smart, secure, and sustainable.